Privacy Policy

Last updated on Oct 4, 2024

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with the website eventcontentlab.com (the “Website”), operated by:

Event Content Lab

NATALIA USTINOVA, trading under the name Event Content Lab

Registered address: V Háji 6, 170 00 Prague, Czech Republic

Company ID (IČO): 04390571

VAT ID (DIČ): CZ9157201328

Email: [email protected]

As the data controller, we are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable Czech legislation.

1. What Data We Collect

When you interact with our website or fill out a brief/contact form, we collect the following data:

  • Full name
  • Company name
  • Email address
  • Purpose of the shoot
  • Goals and timeline of the project
  • Style preferences
  • Deliverables requested
  • Any additional project-related information you voluntarily provide in the message fields

We do not collect sensitive personal data unless you explicitly provide it.

2. Why We Collect Your Data

We process your personal data for the following purposes:

  • To respond to your inquiries or contact requests
  • To prepare customized offers and contracts
  • To carry out photography and video services as requested
  • To fulfill legal and contractual obligations
  • To maintain communication throughout the course of a project
  • To improve our services and optimize client experience

The lawful basis for processing is your consent, contractual necessity, or our legitimate interest in providing professional services.

3. How We Store and Protect Your Data

Your personal data is stored securely using encrypted and access-restricted systems. We take all reasonable measures to:

  • Prevent unauthorized access or disclosure
  • Maintain data accuracy
  • Ensure appropriate use of data

Photos and videos are delivered via a secure, personalized gallery link or file-sharing platform (e.g., Google Drive).

4. Who Has Access to Your Data

We do not sell or rent your data to third parties. Access is restricted to:

  • Our internal team members involved in your project
  • Verified subcontractors (e.g., photographers, editors) working under confidentiality obligations
  • Service providers who support us (e.g., web hosting, analytics, secure file storage) — all of whom are GDPR-compliant

We ensure that any third party accessing your data does so strictly within the limits of the services provided and under signed agreements.

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccuracies in your data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Receive your data in a portable format (data portability)

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking

Our website uses cookies for basic functionality and to understand how users interact with the site. You will be notified about this upon your first visit and can manage preferences through your browser settings.

We do not use cookies for aggressive retargeting or third-party advertising purposes.

7. Retention Period

We keep your data only as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet legal or contractual obligations
  • Comply with tax or accounting laws

Typically, data is retained for 3 years after project completion, unless required longer for legal purposes.

8. International Transfers

If we work with team members outside the EU (e.g., for global event coverage), your data may be accessed under appropriate safeguards, such as Standard Contractual Clauses or equivalent protection measures.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or operational updates. The latest version will always be available on our website with a visible “last updated” date.

10. Contact

For any questions or complaints regarding your data or this policy, please contact:

Natalia Ustinova

Email: [email protected]

Event Content Lab, V Háji 6, 170 00 Prague, Czech Republic

If you are not satisfied with our response, you have the right to file a complaint with the Úřad pro ochranu osobních údajů (Office for Personal Data Protection) in the Czech Republic.